Radio Rooms's Staff Responsibilities

Staff Responsibilities:

1.    Security Officer:

a)    Security Officer(s) should be understood as staff designated as Security Officer(s) or the Security focal Point.

b)   The security officer is required to be contactable at all times and is responsible to ensure that the radio room is informed on how to contact them. At least two different means of contact should be available at all time.

c)    In the unlikely event that the Security officer is not reachable during an emergency, the radio room will then report directly to the Emergency Co-ordination and Head of Office, and also inform the officer on duty.

ICT Officer:

a)    Overall supervision of the radio room.

b)   Supervise preparation of guidelines and Standard Operating Procedure (SOP) for the radio room operation.

c)    Provide technical support as required.

d)   Can delegate part of their functions to one or more radio room staff.

1.    Radio room Supervisor:

Under the supervision of ICT Officer has responsibility for the following:

a)     Directly supervise and train radio room staff

b)   Liase with radio rooms to establish contact information databases such as call signs, sel-calls and telephone numbers.

c)    Assess status of the radio rooms and recommend upgrades to MOSS/MISTS compliance.

d)   Institutionalize Standard Operating Procedure for radio room.

e)    Ensure proper use of radios and procedures.

1

.    Radio Operators:

Under the general supervision staff, the Radio Operators performs the following duties.

a)    Maintain radio contact with all stations and vehicles under their responsibility.

b)   Ensure efficient communications and information flow for all staff and vehicles;

c)    Communicate with all applicable networks and relevant in the region/ area ensuring radio communications for operational and security purposes.

d)   Log all communications and dispatch them without delay to the receiving officer or stations.

e)    Keep all necessary messages sent/received by communications systems strictly confidential.

f)     Ensure that all network users are complying with proper radio procedures and that call signs, etc.

g)    Advice radio room supervisor immediately on faults in the telecommunication networks and undertake all necessary action to provide a prompt reestablishment of service.