Deciding if Training is the Answer:-
Training is the best solution under the following conditions,
· the task is performed frequently
· the task is difficult
· correct performance is critical
· the employee does not know how to [perform as required ( Cannot do it)
· performance expectations are clear, and employees receive feedback on their performance
· there are or will be positive consequences for correct work behavior,
· there are not negative consequences for performing as required
other solutions such as coaching are ineffective or too expensive.
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